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This will also enable you to promote and inform about seasonal offers, on Valentines Day, May Day or Christmas, through newsletters. . You will be able to invite people to visit the facility on the occasion of events taking place there, the Miss Polonia pageant. . You will have regular contact with the conference segment. . The person who has booked the stay will receive a message about the upcoming visit date and information that the room is already prepared and we are waiting for the guests arrival. . After your stay, you will be able to send an email thanking you and inviting you to visit the facility again.
All this will allow you to build and maintain relationships with your clients. Of course, remember Europe Cell Phone Number List to act within reason and good taste. Step three nice surprises, welcome It does not matter whether we are dealing with a stay or business hotel. By pampering your customer, you will gain in his eyes! Additionally, the likelihood that they will choose your hotel again will increase. How to do this? If a guest stays at the hotel regularly, during one of his visits you can offer him free coffee, free dessert, a glass or bottle of wine, etc. Dont worry, its just the little things that wont be a big financial burden.
The three bonuses mentioned above will be much more effective than a calendar or a key ring that the customer will receive by leaving a certain amount of money at the hotel. Step four get to know and like your client When getting to know your guests and making friends with them, it is important to know things about your visitors such as favorite dishes, time they go down for breakfast, criteria they use when choosing a room, special orders they make. If you have such information, it will be much easier for you to meet customer epectations. Think how nice it will be for a guest to be greeted by a person at the reception desk with a smile and the question Should I also bring Perrier water to the room?
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發表於 2024-3-2 13:21:11